Private Guide Inquiry. Please fill in the details below. We will reply within 24 hours.
Changes / Cancellations
How do I book and pay for a tour ?
Once you have found a tour or tours that you would like to book, please fill in your booking details below. We will get back to you by e-mail within 24 hours to refine and customize your trip. In connection with our team, you can always modify or complete your application after submission. Then we will send you the confirmation and payment information.
– With tour bookings, you DO NOT need to pay total in advance, we just need 25% for Deposit, to ensure that you use our services, the balance payment will be made at the first appointment in Japan.
– With flight, hotel or train ticket bookings, we require 100% total payment in advance.
What if I need to cancel or change my itinerary ?
– We allow you to change your dates, if needed, at no additional cost as long as you give sufficient advance notice and availability exists.
– Cancellations of the tours usually may involve a cancellation fee. You can cancel your booking for no charge up to 14 days prior the tour day. Beyond that deadline 50% 13-4 days prior to the tour and 100% if the cancellation request is made within a period 3-0 days prior to the tour. The refund excludes a 5% transaction fee. More info our Terms & Conditions.